/* ============================================================================
   Aba "WhatsApp" (/cobranca, pages/layout/cobranca/whatsapp.py)
   So classes wa-*: nada aqui muda as outras abas. Usa as variaveis do refino.css.
   ========================================================================== */

.wa-wrap { font-family: var(--font-ui, Inter, system-ui, sans-serif); color: var(--c-text, #111827); }
.wa-muted { color: var(--c-text-muted, #6B7280); }

/* ---------- cabecalho ---------- */
.wa-head { display: flex; justify-content: space-between; align-items: flex-start; gap: 12px; flex-wrap: wrap; margin-bottom: 16px; }
.wa-title { font-size: 1.15rem; font-weight: 700; margin: 0; color: var(--c-text, #111827); }
.wa-sub { color: var(--c-text-muted, #6B7280); font-size: .82rem; margin-top: 2px; max-width: 720px; }
.wa-head-acoes { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; }

/* ---------- numeros do periodo ---------- */
.wa-kpis { display: grid; grid-template-columns: repeat(5, minmax(0, 1fr)); gap: 10px; margin-bottom: 14px; }
.wa-kpi { display: flex; gap: 12px; align-items: center; background: #fff; border: 1px solid var(--c-border, #E5E7EB);
  border-radius: var(--r-lg, 14px); padding: 12px 14px; min-width: 0; }
.wa-kpi-ic { width: 40px; height: 40px; flex: 0 0 40px; border-radius: 10px; display: flex; align-items: center; justify-content: center; }
.wa-kpi-txt { min-width: 0; }
.wa-kpi-rot { font-size: .76rem; color: var(--g-500, #6B7280); font-weight: 600; }
.wa-kpi-n { font-size: 1.35rem; font-weight: 700; line-height: 1.2; font-variant-numeric: tabular-nums; }
.wa-kpi-sub { font-size: .72rem; color: var(--g-500, #6B7280); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
@media (max-width: 1199.98px) { .wa-kpis { grid-template-columns: repeat(3, minmax(0, 1fr)); } }
@media (max-width: 575.98px) { .wa-kpis { grid-template-columns: repeat(2, minmax(0, 1fr)); } }

/* ---------- filtros ---------- */
.wa-filtros { display: flex; gap: 10px; align-items: center; flex-wrap: wrap; margin-bottom: 12px; }
.wa-f-busca { flex: 1 1 280px; max-width: 420px; }
.wa-f { max-width: 100%; overflow-x: auto; }

/* ---------- lista + conversa ---------- */
.wa-painel { display: grid; grid-template-columns: minmax(300px, 380px) minmax(0, 1fr); gap: 0;
  border: 1px solid var(--c-border, #E5E7EB); border-radius: var(--r-lg, 14px); overflow: hidden; background: #fff; }
.wa-col-lista { border-right: 1px solid var(--c-border, #E5E7EB); min-width: 0; }
.wa-col-conversa { min-width: 0; }
@media (max-width: 991.98px) {
  .wa-painel { grid-template-columns: 1fr; }
  .wa-col-lista { border-right: 0; border-bottom: 1px solid var(--c-border, #E5E7EB); }
}

.wa-lista { max-height: 70vh; overflow-y: auto; }
.wa-item { display: flex; gap: 10px; padding: 10px 14px; cursor: pointer; border-bottom: 1px solid #F0F2F5;
  border-left: 3px solid transparent; transition: background .12s; }
.wa-item:hover { background: #F5F6F6; }
.wa-item.ativo { background: #F0FDF4; border-left-color: #25D366; }
.wa-avatar { width: 40px; height: 40px; flex: 0 0 40px; border-radius: 50%; background: #DFE5E7; color: #54656F;
  display: flex; align-items: center; justify-content: center; }
.wa-item-txt { min-width: 0; flex: 1 1 auto; }
.wa-item-l1 { display: flex; justify-content: space-between; align-items: baseline; gap: 8px; }
.wa-item-nome { font-weight: 500; font-size: .9rem; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.wa-item-hora { font-size: .72rem; color: #667781; flex-shrink: 0; }
.wa-item-sub { font-size: .74rem; color: #667781; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.wa-item-l2 { display: flex; align-items: center; gap: 4px; font-size: .8rem; color: #54656F; min-width: 0; margin-top: 2px; }
.wa-item-previa { white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.wa-item-selos { display: flex; gap: 4px; flex-wrap: wrap; margin-top: 4px; }
.wa-tracos { display: inline-flex; align-items: center; flex-shrink: 0; }

/* ---------- conversa ---------- */
.wa-conversa { display: flex; flex-direction: column; min-height: 100%; }
.wa-conv-head { display: flex; align-items: center; gap: 12px; padding: 10px 16px; background: #F0F2F5;
  border-bottom: 1px solid #E9EDEF; }
.wa-conv-id { min-width: 0; flex: 1 1 auto; }
.wa-conv-nome { font-weight: 700; font-size: .98rem; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.wa-conv-sub { font-size: .76rem; color: #667781; }
.wa-conv-acoes { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; justify-content: flex-end; }
.wa-link-caso { display: inline-flex; align-items: center; font-size: .78rem; font-weight: 600; color: #1E3A5F;
  text-decoration: none; border: 1px solid var(--c-border, #E5E7EB); border-radius: 999px; padding: 3px 10px; background: #fff; }
.wa-link-caso:hover { border-color: #1E3A5F; }

.wa-janela { display: flex; align-items: center; font-size: .78rem; color: #92400E; background: #FFFBEB;
  border-bottom: 1px solid #FDE68A; padding: 6px 16px; }
.wa-janela-aberta { color: #166534; background: #F0FDF4; border-bottom-color: #BBF7D0; }
.wa-encerrada { color: #475467; background: #F2F4F7; border-bottom-color: #E4E7EC; }

.wa-chat { background: #EFEAE2; padding: 14px 6%; max-height: 64vh; min-height: 320px; overflow-y: auto; flex: 1 1 auto; }
.wa-dia { text-align: center; margin: 8px 0 10px; }
.wa-dia span { display: inline-block; background: #fff; color: #54656F; font-size: .72rem; padding: 3px 10px;
  border-radius: 8px; box-shadow: 0 1px .5px rgba(11, 20, 26, .13); }
.wa-linha { display: flex; margin-bottom: 6px; }
.wa-linha-saida { justify-content: flex-end; }
.wa-linha-entrada { justify-content: flex-start; }
.wa-msg { max-width: 75%; border-radius: 8px; padding: 6px 9px 4px; box-shadow: 0 1px .5px rgba(11, 20, 26, .13);
  font-size: .86rem; line-height: 1.38; }
.wa-saida { background: #D9FDD3; border-top-right-radius: 2px; }
.wa-entrada { background: #FFFFFF; border-top-left-radius: 2px; }
.wa-msg-quem { font-size: .76rem; font-weight: 700; color: #027EB5; margin-bottom: 2px; }
.wa-msg-modelo { display: inline-block; font-size: .68rem; font-weight: 700; color: #3B6E3A; background: rgba(37, 211, 102, .14);
  border-radius: 4px; padding: 1px 6px; margin-bottom: 4px; text-transform: uppercase; letter-spacing: .02em; }
.wa-msg-texto { white-space: pre-wrap; word-break: break-word; color: #111B21; }
.wa-msg-citada { font-size: .72rem; font-style: italic; color: #667781; margin-top: 2px; }
.wa-msg-rodape { display: flex; justify-content: flex-end; align-items: center; gap: 3px; margin-top: 2px; }
.wa-msg-hora { font-size: .68rem; color: #667781; }
.wa-msg-avisos { font-size: .68rem; color: #667781; text-align: right; }
.wa-msg-erro { display: flex; align-items: flex-start; font-size: .74rem; color: #B91C1C; background: #FEF2F2;
  border-radius: 6px; padding: 4px 6px; margin-top: 4px; }

/* ---------- foto, audio, video e documento recebidos ---------- */
.wa-midia-img { display: block; max-width: 280px; max-height: 320px; width: auto; height: auto;
  border-radius: 6px; margin: 2px 0 4px; cursor: zoom-in; }
.wa-midia-figurinha { max-width: 140px; max-height: 140px; background: transparent; }
.wa-midia-audio { display: block; width: 280px; max-width: 100%; height: 40px; margin: 2px 0 4px; }
.wa-midia-video { display: block; max-width: 300px; max-height: 320px; border-radius: 6px; margin: 2px 0 4px; }
.wa-midia-doc { display: flex; align-items: center; gap: 2px; min-width: 220px; max-width: 300px; padding: 8px 10px;
  margin: 2px 0 4px; background: rgba(11, 20, 26, .05); border-radius: 6px; color: #111B21; text-decoration: none; }
.wa-midia-doc:hover { background: rgba(11, 20, 26, .09); color: #111B21; }
.wa-midia-doc-nome { flex: 1 1 auto; min-width: 0; font-size: .82rem; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.wa-midia-tam { flex-shrink: 0; font-size: .7rem; color: #667781; margin-left: 8px; }
.wa-midia-falta { display: flex; align-items: center; font-size: .78rem; color: #667781; font-style: italic; margin: 2px 0; }

/* ---------- caixa de entrada: nao lidas e mensagens novas ---------- */
.wa-item.nao-lida .wa-item-nome { font-weight: 700; color: #111B21; }
.wa-item.nao-lida .wa-item-hora { color: #1DA851; font-weight: 600; }
.wa-item.nao-lida .wa-item-previa { color: #111B21; font-weight: 500; }
.wa-nao-lidas { margin-left: auto; flex-shrink: 0; min-width: 20px; height: 20px; padding: 0 6px; border-radius: 999px;
  background: #25D366; color: #fff; font-size: .72rem; font-weight: 700; display: inline-flex; align-items: center;
  justify-content: center; }
.wa-novas { display: flex; align-items: center; gap: 10px; margin: 10px 0; font-size: .74rem; font-weight: 600; color: #1DA851; }
.wa-novas::before, .wa-novas::after { content: ""; flex: 1 1 auto; border-top: 1px solid #A7E8C0; }
/* botoes da conversa (Encerrar, Reabrir, nao lida): neutros, como o link do caso. O 'secondary' do
   tema (volt) e' laranja claro e brigava com o selo de aguardando; dois niveis de classe para
   vencer o tema, que carrega depois */
.wa-conv-acoes .btn.wa-btn-acao,
.wa-conv-acoes .btn.wa-btn-nao-lida {
  display: inline-flex; align-items: center; color: #1E3A5F; background: #fff;
  border: 1px solid var(--c-border, #E5E7EB); border-radius: 999px; box-shadow: none;
  font-size: .78rem; font-weight: 600; line-height: 1.2; padding: 3px 10px;
}
.wa-conv-acoes .btn.wa-btn-nao-lida { padding: 3px 7px; }
.wa-conv-acoes .btn.wa-btn-acao:hover, .wa-conv-acoes .btn.wa-btn-acao:focus,
.wa-conv-acoes .btn.wa-btn-nao-lida:hover, .wa-conv-acoes .btn.wa-btn-nao-lida:focus {
  color: #1E3A5F; background: #F0F2F5; border-color: #1E3A5F; box-shadow: none;
}
.wa-conv-acoes .btn.wa-btn-acao:active, .wa-conv-acoes .btn.wa-btn-nao-lida:active {
  color: #fff; background: #1E3A5F; border-color: #1E3A5F; box-shadow: none;
}

/* ---------- caixa de resposta (embaixo da conversa) ---------- */
.wa-resposta { background: #F0F2F5; border-top: 1px solid #E9EDEF; padding: 8px 12px 10px; }
.wa-resp-linha { display: flex; align-items: flex-end; gap: 8px; }
.wa-resp-texto { flex: 1 1 auto; min-width: 0; }
.wa-resp-texto textarea { border-radius: 8px; border-color: #fff; background: #fff; font-size: .88rem; line-height: 1.38; }
.wa-resp-texto textarea:disabled { background: #F7F8F9; border-color: #E9EDEF; }
.wa-resp-btn { flex: 0 0 40px; width: 40px; height: 40px; border-radius: 50%; padding: 0; display: flex;
  align-items: center; justify-content: center; background: #25D366; border-color: #25D366; color: #fff; }
.wa-resp-btn:hover, .wa-resp-btn:focus { background: #1DA851; border-color: #1DA851; color: #fff; }
.wa-resp-btn:disabled { background: #B8C2C9; border-color: #B8C2C9; color: #fff; }
.wa-resp-motivo { display: flex; align-items: flex-start; font-size: .76rem; color: #54656F; margin-bottom: 6px; }
.wa-resp-resultado:not(:empty) { margin-top: 8px; }
.wa-resp-previa { white-space: pre-wrap; word-break: break-word; background: #D9FDD3; border-radius: 8px;
  padding: 8px 10px; margin: 8px 0; font-size: .88rem; color: #111B21; }

/* ---------- contato indicado (janela) ---------- */
.wa-ind-linha { display: flex; gap: 12px; flex-wrap: wrap; }
.wa-ind-campo { flex: 1 1 180px; min-width: 0; }
.wa-ind-rot { font-size: .75rem; font-weight: 600; color: #54656F; }